Nuvic Return & Exchange Policy

At Nuvic, your satisfaction is our priority. If your order isn’t the perfect fit or arrives damaged, we’re here to make it right.

✅ Eligibility for Return & Exchange

Request Type Accepted Conditions
Size Exchange ✔ Yes Request within 5 days of delivery, product unused & unwashed with original tags, Courier charges for pickup and redelivery are applicable.
Damaged or Wrong Product ✔ Yes Must provide unboxing video or clear images for verification
Return for Refund (Prepaid Orders Only) ✔ Yes Refund initiated after quality check, with ₹100–₹150 deducted for return shipping
Cash on Delivery (COD) Orders ❌ Return Not Available ✔ Exchange Only

⚠️ Important Conditions

  • Products must be unused, unwashed, and in original packaging.

  • Unboxing video or images are mandatory for any return or damage claim.

  • Exchanges are subject to stock availability.

  • Size exchanges is allowed. Courier charges for pickup and redelivery will be applicable and borne by the customer.

  • Items purchased during sale or clearance may be non-returnable, unless defective.

🔄 Processing Time

Once we receive the product and complete a quality check, your:

  • Exchange will be shipped within 5–7 working days

  • Refund (for eligible prepaid orders) will be processed to your original payment method within 5–7 working days

📩 How to Request a Return or Exchange

Simply contact us with your Order ID and issue details at:

📧 Email: nuvicstorein@gmail.com
📱 WhatsApp: +91-8451057747